Quality policy
Since 2012, our technical support department uses a management system compliant with ISO
9001:2015 and ISO 13485:2016.
Our priority is to continuously meet our clients’ requirements through achieving and maintaining high quality of technical support for the products we sell.
When it comes to quality policy, we strive to secure a strong position on the market as a reliable business partner who takes good care of its clients. We aspire to be a leader among the competition and to hold the reputation of a specialized provider.
Maintaining a high quality of products and services, as well as implementing a quality management system compliant with ISO 9001:2015 and ISO 13485: 2016, will enable us to run our business in a modern way, compete with other companies on the domestic and foreign markets, and pursue other
goals we’ve set.
These goals are achieved through:
- adopting an individual approach and gaining the client’s trust,
- delivering products and services that comprehensively meet the client’s needs,
- strictly controlling services provided at every stage using modern methods of research, measurement and data transmission,
- continuously improving technical equipment and amenities,
- regular personnel training to facilitate the use of modern equipment,
- raising professional qualifications to improve work quality,
- optimizing service provision costs and increasing economic efficiency,
- identifying and monitoring risks and opportunities,
- taking into account the company’s profile when planning business operations,
- solidifying the belief that the responsibility for the quality of products and services rests with each employee,
- continuously improving products, services, and the efficiency of the quality management system,
- ensuring compliance with all applicable laws and regulations.
Achieving these goals is ensured through the managing director and the company employees being aware of the need to constantly improve the efficiency of all processes aimed at satisfying our clients, relating to meeting client needs and the requirements of ISO 9001:2015 and ISO 13485: 2016.
My employees and I will promote and use the quality policy defined above with due diligence, ensuring it is always up to date.
Adam Zwierzyński
Alstor CEO
